Today we’ve got a little something different for you, on the operations side of the fence.
A huge part of keeping clients longterm comes from on-boarding, and there’s one big hairball that always screws up the delicate early stages of a new client engagement:
Content collection.
Content collection often holds up projects, delays payments, and burns time.
If you’ve ever spent an hour digging through an email thread to find a logo, or you’ve endured a month-long setup process, you know what I’m talking about.
It’s fixable though – with the right process, you’ll secure content faster, make on-boarding a breeze, and keep your clients for the long haul.
In this webinar, Jimmy Rose from Content Snare, who joined us on the pod recently, shares:
- The three reasons why clients stall.
- What to say to reduce delays.
- Clauses to include in your contracts.
- The best systems to use to drastically improve content collection.
Resources:
-Content Snare’s client portal.
